Section 1 - Introduction
Health 3 ("we", "us", or "our") respects your privacy. This policy describes how we collect, process, and use your personal data when you visit or shop at our store.
Section 2 - Information We Collect
We may collect the following categories of personal data:
- Identifiers: Name, shipping address, phone number, email, and payment information.
- Personal Characteristics: Gender, date of birth.
- Commercial Information: Purchase history, product preferences, and communication preferences.
- Technical Data: IP address, device identifiers, and Cookie data.
Section 3 - Use of Information
We use your data for the following purposes:
- Processing orders, payments, and product delivery.
- Providing customer support and managing returns/refunds.
- Sending promotional communications (which you can opt-out of at any time).
- Improving store operations, data analysis, and market research.
- Complying with legal obligations and preventing fraud.
Section 4 - Cookies and Tracking Technologies
We use Cookies to recognize you, remember your preferences, and optimize your shopping experience. You can choose to disable Cookies through your browser settings, though some features of the site may not function properly as a result.
Section 5 - Sharing and Disclosure
We do not share your personal data with third parties except:
- With service providers (e.g., Shopline, payment gateways, logistics partners) necessary to fulfill your orders.
- With your explicit consent.
- To comply with laws, regulations, or legal requests from government authorities.
Section 6 - Data Security
We maintain appropriate technical and organizational measures to protect your data. However, no system is perfectly secure, and we encourage you to protect your account password.
Section 7 - Contact Us
If you have questions regarding this Privacy Policy or wish to update your information, please contact us at: Email: Support@health3.com.com.hk
